Projecta USA warrants all products to the original end-user purchaser for a period of two (2) years from the date of purchase against defects in materials and workmanship. Proof of purchase is required for all warranty claims.

This warranty does not cover normal wear and tear and does not apply to a product that:

• Has been subject to misuse, alteration, neglect, negligence, damage, or accident.
• Has been improperly maintained, operated, or installed.
• Has not been installed in accordance with the installation instructions in effect at the time of installation or by suitably qualified personnel.
• Has not been installed in accordance with the vehicle, engine, or equipment manufacturer's recommendations.
• Has been subject to insufficient or excessive electrical supply or adverse environmental conditions.
• Has been fitted to a vehicle that has been modified from the original specification in a manner that may affect product performance.

This warranty does not cover consumable items such as bulbs, lenses, relays, switches or other wear components.

1. If you believe the product is defective, discontinue use immediately and submit a warranty claim request via your RSM, The Claims Link Below, or returns@us.brownwatson.com
2. The customer must provide:

• Proof of purchase.
• Product information, including model and serial number (if applicable).
• A description of the issue.
• Photos and/or videos clearly showing the defect or failure.

1. Projecta will review the submitted information and may request additional documentation to complete the assessment.
2. The customer will be notified of the warranty decision by email to the address provided from the original submission.
3. If the claim is approved, Projecta will provide a replacement product at no cost to the customer or a credit to distributor account. Return of the defective product is not required unless requested by Projecta for further technical evaluation.
4. In cases where additional review is necessary, Projecta may request further evidence before a final determination is made.

If a claim is determined to be valid and involves a defect covered under warranty, Projecta will replace the product or issue a credit. Replacement products may be new or refurbished and will carry the remainder of the original warranty period.

Submit the warranty request form below along with supporting documentation, and a Projecta representative will contact you regarding the next steps.

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